Privacy Policy
Privacy Policy
This Privacy Policy explains how Smile Therapy collects, uses, stores, and shares personal information when you visit, interact with, or make a purchase through smiletherapytoothbrush.com.
Information We Collect
Depending on how you interact with our store, we may collect information such as:
- Name;
- Email address;
- Billing and shipping information;
- Order and transaction information;
- Device, browser, and IP information;
- Information about how you interact with our website;
- Customer support communications;
- Other information you voluntarily provide to us.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders;
- Process payments and refunds;
- Provide order and shipping updates;
- Provide customer support;
- Maintain and improve our website and services;
- Detect and prevent fraud or misuse;
- Comply with applicable legal obligations;
- Send marketing communications where permitted and where appropriate consent has been obtained.
Payments
Payments are processed through third-party payment providers. We do not store complete payment card details. Payment providers may process personal information according to their own privacy policies.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website performance, improve the shopping experience, prevent fraud, and, where permitted, support analytics and advertising.
You may be able to manage cookies through your browser or through any consent controls made available on our website. Disabling certain cookies may affect website functionality.
Third-Party Service Providers
We may share personal information with service providers when necessary to operate our business, including e-commerce platform providers, payment processors, shipping and fulfillment providers, analytics providers, fraud prevention services, and other technology providers.
These providers may process information according to their own terms and privacy practices.
Shopify
Our store is hosted using Shopify. Shopify may process personal information as necessary to provide its e-commerce services and infrastructure.
International Processing
Our service providers may process information in countries other than your own. Where required, appropriate safeguards may be used for international transfers of personal information.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order administration, customer support, fraud prevention, record keeping, dispute resolution, and compliance with legal obligations.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, objection, or portability, and the right to withdraw consent where processing is based on consent.
These rights may be subject to exceptions under applicable law.
Security
We use reasonable measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
Our store is not intended to knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. The latest version will be published on our website.
Contact
For privacy-related questions or requests, contact us at contact@smiletherapytoothbrush.com.